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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glenda Gladden

Glenda Gladden

September 9, 2026

5  out of  5
rating by Glenda Gladden
"I have been a customer of David St. Charles State Farm agency for over 12 years. It has been a wonderful experience. Everyone that I have worked with there has been so friendly and helpful! I highly recommend this agency!"
We responded:
"Glenda....thank you so much for your kind words, and the many years of loyalty. We appreciate you so much!!!"
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Colleen Threet

September 4, 2026

5  out of  5
rating by Colleen Threet
"I've been with David St. Charles State Farm agency for over 13 years, and I can't recommend them highly enough. Natalie Farrow is my agent. She is always professional, kind, and genuinely cares about her clients. She takes the time to listen, is incredibly compassionate, and always does everything she can to help.
What really sets her apart is how personable she is. She makes every interaction feel easy and welcoming, and you can tell she truly has her clients' best interests at heart. It's rare to find someone who combines outstanding customer service with such a caring and personal approach. I'm so grateful to have her as my insurance agent and highly recommend her to anyone looking for someone they can truly trust.
Colleen Threet"
We responded:
"Colleen....we appreciate you more than you could ever know. I know your words made Natalie's day! Thank you!"
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Lynn Croft

September 3, 2026

5  out of  5
rating by Lynn Croft
"Thank you to David, Michelle and their whole team at State Farm! They are an incredible fixture in our community and treat their customers like family. They make bad things that can happen easier to navigate with their knowledge, experience. I cannot recommend them enough!"
We responded:
"Lynn.....thank you for taking the time to write this review. It's customers like you that make us love what we do. Thank you!!"
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Eugene Neely

September 2, 2026

5  out of  5
rating by Eugene Neely
"My friend agent Keaton Blankenship helped me lower my insurance and. Save me money she’s sweet and respectful and helped me so much she’s a great agent!! Saved $150 on insurance"
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Aaron M

September 1, 2026

5  out of  5
rating by Aaron M
"Natalie at David St Charles State Farm is amazing! Thanks so much for doing an excellent job! Highly recommend A+"
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Danna Corbett

August 27, 2026

5  out of  5
rating by Danna Corbett
"Love the fact that this agency still gives good old fashioned customer service! Michelle and crew are always patient to answer questions regarding my policies."
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Kayla Duncan

August 25, 2026

5  out of  5
rating by Kayla Duncan
"I’ve worked with a couple insurance companies over the years and this office is by far the best. Michelle is on top of any request or issue I have and is genuinely one of the most helpful people I’ve encountered in any business or office. Top notch service. Highly recommend!"
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Tee Eee

August 25, 2026

4  out of  5
rating by Tee Eee
"If you call and get Natalie or Michelle, you're in luck!!! Cheerful, helpful, knowledgeable and prompt!!!"
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Shellbee Hampton

August 21, 2026

5  out of  5
rating by Shellbee Hampton
"Have had nothing but a great experience working with their office. Michelle is always extremely helpful and kind. Highly recommend"
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Dan Miclette

August 20, 2026

5  out of  5
rating by Dan Miclette
"If you are looking for an insurance team, that genuinely cares about your budget and protection look no further than David St Charles (State Farm) in Spring Hill Tennessee. I’ve been with this agency for more than 20 years and Michelle and Natalie consistently provide outstanding customer service. They are proactive about reviewing policies, always friendly, and work tirelessly to ensure I get the best coverage at the best possible price. They truly take customer care to the next level."
Profile photo of Kris Starkey

Kris Starkey

August 18, 2026

5  out of  5
rating by Kris Starkey
"Natalie is awesome! She’s always available to answer any questions I may have about the various policies we have! For a family of 6…there’s lots of homes, cars, rentals, properties…all the things! She’s a rock star! Thanks for all you do Natalie! 🤩"
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Dallas Yarnell

August 18, 2026

5  out of  5
rating by Dallas Yarnell
"Natalie has been sensational and incredibly helpful every time I have needed anything or had questions. Highly recommend!"
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Kristi Fink

August 18, 2026

5  out of  5
rating by Kristi Fink
"Keaton got me a huge savings, and the entire office is awesome"
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EB Baseball

August 18, 2026

5  out of  5
rating by EB Baseball
"Excellent customer service!"
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Rob

August 18, 2026

5  out of  5
rating by Rob
"Really great people to work with - I'm constantly switching insurances around and re doing coverages and it's never a problem and always easy to get accomplished what I'm looking for. I typically work with Natalie and she is great! But really anyone I've talked to has been great and I never find a better value or people to work with than State Farm."
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Scott Hogg

August 14, 2026

5  out of  5
rating by Scott Hogg
"The David St. Charles agency has been great! They have responded quickly to every question, and policy change. I have been with State Farm for decades and this team represents the culture very well. Highly recommend."
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Bethel Robison

July 29, 2026

5  out of  5
rating by Bethel Robison
"I've been with this company for some years and I recommend them to anyone. David, Michelle and Joy has been like family to me. I'm thankful that I'm in such good hands.😘"
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Tyler Quillet

July 29, 2026

5  out of  5
rating by Tyler Quillet
"We have had a number of claims over the years and this team has ALWAYS been on top of everything for us. Michelle is so great to work with and goes the extra mile to ensure we are taken care of. I highly recommend this office!"
Profile photo of Justina Cannon

Justina Cannon

July 27, 2026

5  out of  5
rating by Justina Cannon
"My husband and I always have a great experience with our State Farm agent Natalie. She's always friendly, personable and truly cares about helping us. She's knowledgeable, very responsive and makes the entire process stress-free! We truly appreciate the excellent customer service as Natalie always goes above and beyond our expectations! We highly recommend her. Thank you for making a difference in the lives of others!"
Profile photo of Lathen Cannon

Lathen Cannon

July 27, 2026

5  out of  5
rating by Lathen Cannon
"They are the best insurance agents i have ever dealt with. I feel like they know me and what my family is going through when we need them. I recommend them to everyone I know."
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MAC

July 22, 2026

5  out of  5
rating by MAC
"David, Michelle, and everyone on their team are phenomenal to work with. They take care of any need that arises quickly and treat their customers like family."
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Shanda Kitchens

July 20, 2026

5  out of  5
rating by Shanda Kitchens
"David and Michelle are always amazing to work with! They are very knowledgeable, quick to help resolve any questions and provide top notch service. I highly recommend!"
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michael reischman

July 16, 2026

5  out of  5
rating by michael reischman
"All I had to do is briefly describe the issue I had with my vehicle and Natalie was off to the races to take the very best care for us as possible."
Profile photo of Holly Monroe

Holly Monroe

June 29, 2026

5  out of  5
rating by Holly Monroe
"Keaton Blankenship at this office was able to secure much more affordable auto insurance rates for me than my previous agent. She was available to answer all of my questions and made the whole process very simple. I'm very happy with my experience at this office and with Ms. Blankenship in particular. I highly recommend."
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Nikki S

May 26, 2026

5  out of  5
rating by Nikki S
"Always a great office to work with! - Nikki Shah"