Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of G Craig Burton

G Craig Burton

October 22, 2026

5 out of 5 rating by G Craig Burton
"Yolanda Gonzalez responded to my request for renter's insurance rapidly and in a friendly manner, and I secured the insurance in about one hour."
We responded:
"Craig, thank you for taking the time to recognize Yolanda. I know it means a lot to her that you would take time out of your day to give us a review! Thanks again!"
Profile photo of Rhonda Anglin

Rhonda Anglin

October 13, 2026

5 out of 5 rating by Rhonda Anglin
"Yolanda was very sweet person. She was very helpful"
We responded:
"Thank you Rhonda! We appreciate you!"
Profile photo of Jerry Wilson

Jerry Wilson

October 9, 2026

5 out of 5 rating by Jerry Wilson
"Yolanda w a great help today took of our needs extremely fast. Overall State Farm with David saint James has been the best for us for 16 years. I really appreciate good coverage and helpful partner. thanks for all you do. Jerry"
We responded:
"Thanks Jerry! We appreciate you more than you could know. Thank you for the kind words."
Profile photo of Stephen W

Stephen W

October 5, 2026

5 out of 5 rating by Stephen W
"Great communication and got me a quote quickly."
We responded:
"Thanks Stephen!"
Profile photo of Kristy Mitchell

Kristy Mitchell

October 1, 2026

5 out of 5 rating by Kristy Mitchell
"Yolanda was very knowledgeable and helped with automobile insurance quotes. She is very friendly and personable."
We responded:
"Thanks Kristy! We appreciate you!"
Profile photo of Tanisha Johnson

Tanisha Johnson

October 1, 2026

5 out of 5 rating by Tanisha Johnson
"Keaton was wonderful! She explained everything in detail and made sure all my questions were answered. I truly only moved forward because of her. Thank you so much!!!!!"
We responded:
"Thank you so much for your 5-star review! Keaton works very hard to provide the best experience for our customers. We appreciate you recognizing her efforts!"
Profile photo of Jennifer Pitts

Jennifer Pitts

September 30, 2026

5 out of 5 rating by Jennifer Pitts
"The employees at David Charles office are just the sweetest. Yolonda helped us out today with a glass claim. The shop will be fixing it on site Friday morning. Anytime that I have called I have never had a negative reaction from anyone. They are so willing to help with all of our insurance needs. I get great quality advice from experts in the field. Great Service!! We have been with them since 2017"
We responded:
"Jennifer....thank you for your review. Yolanda is our newest team member and the recognition you shared goes a long way! We appereciate you!"
Profile photo of Dorina Jackson

Dorina Jackson

September 22, 2026

5 out of 5 rating by Dorina Jackson
"The entire office is friendly, easy to work with, and they all are determined to get you the best deal possible."
We responded:
"Thank you Dorina! We appreciate you so much!"
Profile photo of Marcelo Castro

Marcelo Castro

September 17, 2026

5 out of 5 rating by Marcelo Castro
"Excellent insurance service. They are very professional and friendly. All our communication has been flawless in the past years. I can only recommend them!"
We responded:
"Marcelo - thank you so much for your kind words! We appreciate you!"
Profile photo of Glenda Gladden

Glenda Gladden

September 9, 2026

5 out of 5 rating by Glenda Gladden
"I have been a customer of David St. Charles State Farm agency for over 12 years. It has been a wonderful experience. Everyone that I have worked with there has been so friendly and helpful! I highly recommend this agency!"
We responded:
"Glenda....thank you so much for your kind words, and the many years of loyalty. We appreciate you so much!!!"
Profile photo of Colleen Threet

Colleen Threet

September 4, 2026

5 out of 5 rating by Colleen Threet
"I've been with David St. Charles State Farm agency for over 13 years, and I can't recommend them highly enough. Natalie Farrow is my agent. She is always professional, kind, and genuinely cares about her clients. She takes the time to listen, is incredibly compassionate, and always does everything she can to help.
What really sets her apart is how personable she is. She makes every interaction feel easy and welcoming, and you can tell she truly has her clients' best interests at heart. It's rare to find someone who combines outstanding customer service with such a caring and personal approach. I'm so grateful to have her as my insurance agent and highly recommend her to anyone looking for someone they can truly trust.
Colleen Threet"
We responded:
"Colleen....we appreciate you more than you could ever know. I know your words made Natalie's day! Thank you!"
Profile photo of Lynn Croft

Lynn Croft

September 3, 2026

5 out of 5 rating by Lynn Croft
"Thank you to David, Michelle and their whole team at State Farm! They are an incredible fixture in our community and treat their customers like family. They make bad things that can happen easier to navigate with their knowledge, experience. I cannot recommend them enough!"
We responded:
"Lynn.....thank you for taking the time to write this review. It's customers like you that make us love what we do. Thank you!!"
Profile photo of Aaron M

Aaron M

September 1, 2026

5 out of 5 rating by Aaron M
"Natalie at David St Charles State Farm is amazing! Thanks so much for doing an excellent job! Highly recommend A+"
Profile photo of Danna Corbett

Danna Corbett

August 27, 2026

5 out of 5 rating by Danna Corbett
"Love the fact that this agency still gives good old fashioned customer service! Michelle and crew are always patient to answer questions regarding my policies."
Profile photo of Kayla Duncan

Kayla Duncan

August 25, 2026

5 out of 5 rating by Kayla Duncan
"I’ve worked with a couple insurance companies over the years and this office is by far the best. Michelle is on top of any request or issue I have and is genuinely one of the most helpful people I’ve encountered in any business or office. Top notch service. Highly recommend!"
Profile photo of Tee Eee

Tee Eee

August 25, 2026

4 out of 5 rating by Tee Eee
"If you call and get Natalie or Michelle, you're in luck!!! Cheerful, helpful, knowledgeable and prompt!!!"
Profile photo of Shellbee Hampton

Shellbee Hampton

August 21, 2026

5 out of 5 rating by Shellbee Hampton
"Have had nothing but a great experience working with their office. Michelle is always extremely helpful and kind. Highly recommend"
Profile photo of Dan Miclette

Dan Miclette

August 20, 2026

5 out of 5 rating by Dan Miclette
"If you are looking for an insurance team, that genuinely cares about your budget and protection look no further than David St Charles (State Farm) in Spring Hill Tennessee. I’ve been with this agency for more than 20 years and Michelle and Natalie consistently provide outstanding customer service. They are proactive about reviewing policies, always friendly, and work tirelessly to ensure I get the best coverage at the best possible price. They truly take customer care to the next level."
Profile photo of Kris Starkey

Kris Starkey

August 18, 2026

5 out of 5 rating by Kris Starkey
"Natalie is awesome! She’s always available to answer any questions I may have about the various policies we have! For a family of 6…there’s lots of homes, cars, rentals, properties…all the things! She’s a rock star! Thanks for all you do Natalie! 🤩"
Profile photo of Dallas Yarnell

Dallas Yarnell

August 18, 2026

5 out of 5 rating by Dallas Yarnell
"Natalie has been sensational and incredibly helpful every time I have needed anything or had questions. Highly recommend!"
Profile photo of Kristi Fink

Kristi Fink

August 18, 2026

5 out of 5 rating by Kristi Fink
"Keaton got me a huge savings, and the entire office is awesome"
Profile photo of EB Baseball

EB Baseball

August 18, 2026

5 out of 5 rating by EB Baseball
"Excellent customer service!"
Profile photo of Rob

Rob

August 18, 2026

5 out of 5 rating by Rob
"Really great people to work with - I'm constantly switching insurances around and re doing coverages and it's never a problem and always easy to get accomplished what I'm looking for. I typically work with Natalie and she is great! But really anyone I've talked to has been great and I never find a better value or people to work with than State Farm."
Profile photo of Scott Hogg

Scott Hogg

August 14, 2026

5 out of 5 rating by Scott Hogg
"The David St. Charles agency has been great! They have responded quickly to every question, and policy change. I have been with State Farm for decades and this team represents the culture very well. Highly recommend."
Profile photo of Bethel Robison

Bethel Robison

July 29, 2026

5 out of 5 rating by Bethel Robison
"I've been with this company for some years and I recommend them to anyone. David, Michelle and Joy has been like family to me. I'm thankful that I'm in such good hands.😘"