State Farm® Insurance Agent David St. Charles

"Braden was an excellent representative, he was very thorough and detailed. He explained everything and answered all my questions. I originally only went in for auto insurance but got renters as well after ge showed me the price (which was cheaper than my current) and when I bundled it it also saved me money on my auto policy, which I'm glad he asked me about. The secretary was very friendly and welcoming. The overall experience has been great."

"I can’t speak highly enough about this team. Specifically, I need to thank Hunter for taking the time to answer and respond my numerous questions about a policy I needed. He truly went above and beyond when it came to responsiveness, which is exactly what I needed at the time. I had called several other companies and many took days to get back to me or didn’t at all whereas Hunter responded to me within minutes and had a quote in my hand within the hour. And my history goes back many years when I needed quotes for various things—he was ALWAYS speedy with answering my questions and concerns. Needless to say, State Farm earned by business and I hope to stay in business with them for many years. Thank you again Hunter and State Farm!"

"We can't speak highly enough of the team at David St Charles State Farm, especially Natalie. She consistently goes above and beyond for her clients. Her attention to detail and dedication are unmatched—she was with us every step of the way through our recent claim. Thanks to her support and professionalism what was a stressful event turned out manageable. We are incredibly grateful for everything she did. Highly recommend!"

"They have amazing customer service and I especially like working with Natalie who is always very helpful and works diligently to deliver a top notch customer experience!"

"I've had a fantastic experience with David and Michelle St. Charles! From day one, their team has been professional, responsive, and genuinely committed to helping me find the best coverage for my needs. They took the time to explain my options clearly, answered all of my questions with patience, and made the entire process feel easy and stress-free. Not only did I get competitive rates, but I also feel confident knowing that I’m well-protected. Anytime I’ve needed support—whether it was updating a policy or asking about a claim—the customer service has been top-notch. I really appreciate how seamless and straightforward everything has been. Highly recommend to anyone looking for reliable, attentive, and trustworthy insurance service!"

"David and Michelle are excellent insurance agents. They are very friendly, professional and knowledgeable. They have a great team, too! Michelle is very helpful and will follow up to make sure that every detail is taken care. If you are looking for an excellent agent, I highly recommend them!"

"Great experience and people to work with."

"They did a great job with my claim! Natalie is amazing and she stayed on top of everything. Top-notch service!"

"I wish every company was run like David and Michelle's. Natalie answers the phone and David or Michelle answers your call. No extension #, text code, password or face recognition needed. In my 8 years of experience with their office Michelle has never missed a beat. She is friendly, fast, knowledgable and calls me when any issue needs attention. I honestly don't know if I've ever had the kind of personal anywhere."

"David and Michelle are wonderful people and insurance agents. Natalie is also always very kind and understanding. They processed my claim and helped me to get my car fixed in a timely manner. I would encourage anyone looking for an agent to go with these guys!"

"Service was great and the team was extremely helpful! Would 100% recommend to anyone looking for a new insurance policy!"

"In a world where most businesses have a "turn it and burn it" attitude, it is very refreshing to work with Michelle at this office. She takes the time to work with you one on one and provide the services that best fits your needs. Highly recommend!"

"I have had the best experience with this team! They have promptly answered any questions I have had and have made the insurance process a breeze. I HIGHLY recommend this team. Thank you all so much for your help!"

"Such an awesome office. Very helpful and informative. They go above and beyond. I've been with state farm for decades through various cities and states. This office is by far the best office I've ever used for my state farm needs. Natalie in particular, has shown me this office's desire to take the extra steps needed to keep their customers happy with claims. Kudos"

"I chose David and his team when I moved to Spring Hill eight years ago. I was really nervous, switching agents even if it was the same company, feels scary. David made the process so unbelievably easy. Since then they’ve been through my divorce, a car totaled by a deer, a few windshields, the time I backed into some else’s car and my move from being a renter to a homeowner. They probably don’t know this but there were times they helped me see myself as a confident capable woman, especially after my divorce. I moved from Spring Hill to Clarksville two years ago and chose to keep them as my agent because I just couldn’t imagine anyone local to me doing it better. Using David and his amazing staff was the best decision I made when I moved here. I would do it 100 times over."

"Why looking at further when you have These folks at state Farm, fabulous to work with., Always prompt and getting back to you for your Insurance needs, protecting your family, Dwellings, automobiles, and even our camper. Thanks. State Farm, this is the way. Rick at main street tech repair.."

"We continuously receive exceptional communication, responsiveness, and rates - just excellent overall customer service from the entire team!"

"David and his team are a pleasure to work with. Their knowledge and efficiency make it easy to do business and leave you with peace of mind knowing you got the best value."

"Have worked with Michelle and her team since 2018. Have had HOI on two homes three autos and 2 jet skis. Very responsive to email and phone call. Premiums have been very stable. Look forward to doing business with for years to come"

"Michelle (and the entire staff) always goes above and beyond for their customers! I know that when I need something, they will have it to me quickly and done correctly! I highly recommend this team!"

"Exceptional Customer Service! This team is always willing to help with anything we need and makes the process easy. I can’t recommend David and Michelle’s team enough!"

"The team at David St. Charles State Farm Insurance office we’re awesome to work with. Provided all the items we need to get our roof claim submitted, processed and completed. They stayed in contact with us and followed up through the whole process."

"Recently, I was very discouraged to find out my 2022 Toyota needed a new condenser. Already. My helpful Toyota advisor let me know that maybe my insurance company could help me with my particular issue. Natalie at David St. Charles was beyond helpful. She believed me and she fought for me with the claims department to get my claim approved. She kept in touch with my advisor at Toyota. She checked on delays. She kept me up to speed. My Toyota advisor let me know she was dealing with another customer with the same issue who used a different insurance agent and their experience was not nearly as smooth. My husband had a claim last year also where another representative at David St. Charles helped us. Her name was Tracy. Again…same professional, helpful treatment. They make sure things get done and they treated us like a person and not like a number. I can’t say enough good things about this office. I’ve been super impressed with each and every interaction. I’m so happy I found them!"

"My experience with David St. Charles State Farm has been outstanding. I recently had to file a claim, and I couldn't have been more pleasantly surprised with how smoothly everything transpired. Natalie treated my situation as a priority from the moment of my first phone call through the closing of my claim (and even afterward!). I felt informed, educated, and empowered throughout the entire process. The honesty and tangible integrity of this group is so refreshing and wonderful. If you're looking for the best insurance agency in the Spring Hill area, you found it!"

"I was hit by an uninsured motorist right before Christmas. Michelle was so awesome to work with. She took great care of me and stayed on top of the claim until I was taken care of. I would definitely recommend this office for your insurance needs."