
State Farm® Insurance Agent David St. Charles
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Bradford
May 12, 2025
"David and Michelle are excellent insurance agents. They are very friendly, professional and knowledgeable. They have a great team, too! Michelle is very helpful and will follow up to make sure that every detail is taken care. If you are looking for an excellent agent, I highly recommend them!"
Jose Costa
May 12, 2025
"Great experience and people to work with."
jasonmuza
May 8, 2025
"They did a great job with my claim! Natalie is amazing and she stayed on top of everything. Top-notch service!"
Karinne Caulkins
April 10, 2024
"I wish every company was run like David and Michelle's. Natalie answers the phone and David or Michelle answers your call. No extension #, text code, password or face recognition needed. In my 8 years of experience with their office Michelle has never missed a beat. She is friendly, fast, knowledgable and calls me when any issue needs attention. I honestly don't know if I've ever had the kind of personal anywhere."
"Karinne - Thank you SO much for your kind words!! We work hard to provide the best customer service experience possible, and great comments like yours make it worth the effort for everyone in the office!"
Melissa Newell
January 31, 2024
"David and Michelle are wonderful people and insurance agents. Natalie is also always very kind and understanding. They processed my claim and helped me to get my car fixed in a timely manner. I would encourage anyone looking for an agent to go with these guys!"
"Thank you Melissa for the kind words. It's been a blessing knowing you guys all these years, and we appreciate you!"
Payton Dillon
January 12, 2024
"Service was great and the team was extremely helpful! Would 100% recommend to anyone looking for a new insurance policy!"
"Thank you Payton!! We appreciate you taking the time so send some good words our way!"
Ravi Godhwani
September 11, 2023
"In a world where most businesses have a "turn it and burn it" attitude, it is very refreshing to work with Michelle at this office. She takes the time to work with you one on one and provide the services that best fits your needs. Highly recommend!"
"Ravi...appreciate you my friend! I know Michelle takes these comments to heart, so it means a lot coming from you."
Kenzie Gochee
August 29, 2023
"I have had the best experience with this team! They have promptly answered any questions I have had and have made the insurance process a breeze. I HIGHLY recommend this team. Thank you all so much for your help!"
"Kenzie....appreciate you more than you'll ever know. Your words drive our energy...so this REALLY helps. Thank you!"
truth be told
August 29, 2023
"Such an awesome office. Very helpful and informative. They go above and beyond. I've been with state farm for decades through various cities and states. This office is by far the best office I've ever used for my state farm needs. Natalie in particular, has shown me this office's desire to take the extra steps needed to keep their customers happy with claims. Kudos"
"Thank you so much for your review!! This is the type of feedback that drives us to provide the best customer service we can...everyday!"
Melissa Carroll
July 25, 2023
"I chose David and his team when I moved to Spring Hill eight years ago. I was really nervous, switching agents even if it was the same company, feels scary. David made the process so unbelievably easy. Since then they’ve been through my divorce, a car totaled by a deer, a few windshields, the time I backed into some else’s car and my move from being a renter to a homeowner. They probably don’t know this but there were times they helped me see myself as a confident capable woman, especially after my divorce. I moved from Spring Hill to Clarksville two years ago and chose to keep them as my agent because I just couldn’t imagine anyone local to me doing it better. Using David and his amazing staff was the best decision I made when I moved here. I would do it 100 times over."
"Melissa....can't thank you enough for taking the time to post this. Your words really make us appreciate what we do for a living, and the people we serve. So glad to be there for you every step of the way!"
Rick Armentrout
June 27, 2023
"Why looking at further when you have These folks at state Farm, fabulous to work with., Always prompt and getting back to you for your Insurance needs, protecting your family, Dwellings, automobiles, and even our camper. Thanks. State Farm, this is the way. Rick at main street tech repair.."
"Rick, Thank you for the great review! We appreciate you and will continue to work hard to keep your trust!"
Mike & Teri Kraemer
June 19, 2023
"We continuously receive exceptional communication, responsiveness, and rates - just excellent overall customer service from the entire team!"
"Mike & Teri...thank you so much for taking time out of your day to send this. It really means a lot to everyone on the team to know they're making a difference!"
Kendra Rodgers
June 9, 2023
"David and his team are a pleasure to work with. Their knowledge and efficiency make it easy to do business and leave you with peace of mind knowing you got the best value."
"Thanks Kendra!! Miss seeing your smiling face around here. Appreciate the kind words ;)"
Joshua Schwimer
June 6, 2023
"Have worked with Michelle and her team since 2018. Have had HOI on two homes three autos and 2 jet skis. Very responsive to email and phone call. Premiums have been very stable. Look forward to doing business with for years to come"
"Josh...thank you for the review. We appreciate you guys more than you'll ever know."
Susan Eberhard
June 2, 2023
"Michelle (and the entire staff) always goes above and beyond for their customers! I know that when I need something, they will have it to me quickly and done correctly! I highly recommend this team!"
"Thank you Susan! Appreciate you guys so much!"
Sarah Brooks
May 10, 2023
"Exceptional Customer Service! This team is always willing to help with anything we need and makes the process easy. I can’t recommend David and Michelle’s team enough!"
"Sarah...thanks so much for the 5-star review. We appreciate you guys more than you'll know!"
Tim McNeal
May 5, 2023
"The team at David St. Charles State Farm Insurance office we’re awesome to work with. Provided all the items we need to get our roof claim submitted, processed and completed. They stayed in contact with us and followed up through the whole process."
"Tim...so glad the claim worked out and that we were able to assist. We appreciate you!"
Jennifer Wermers
April 17, 2023
"Recently, I was very discouraged to find out my 2022 Toyota needed a new condenser. Already. My helpful Toyota advisor let me know that maybe my insurance company could help me with my particular issue. Natalie at David St. Charles was beyond helpful. She believed me and she fought for me with the claims department to get my claim approved. She kept in touch with my advisor at Toyota. She checked on delays. She kept me up to speed. My Toyota advisor let me know she was dealing with another customer with the same issue who used a different insurance agent and their experience was not nearly as smooth. My husband had a claim last year also where another representative at David St. Charles helped us. Her name was Tracy. Again…same professional, helpful treatment. They make sure things get done and they treated us like a person and not like a number. I can’t say enough good things about this office. I’ve been super impressed with each and every interaction. I’m so happy I found them!"
"Wow! Thank you for your kind words Jennifer. We will continue to earn your trust every day!"
Natalie Sparks
April 14, 2023
"My experience with David St. Charles State Farm has been outstanding. I recently had to file a claim, and I couldn't have been more pleasantly surprised with how smoothly everything transpired. Natalie treated my situation as a priority from the moment of my first phone call through the closing of my claim (and even afterward!). I felt informed, educated, and empowered throughout the entire process. The honesty and tangible integrity of this group is so refreshing and wonderful. If you're looking for the best insurance agency in the Spring Hill area, you found it!"
"Natalie...thank you so much for the kind words. You just don't know how much we appreciate you support!!"
Amanda Shepherd
April 3, 2023
"I was hit by an uninsured motorist right before Christmas. Michelle was so awesome to work with. She took great care of me and stayed on top of the claim until I was taken care of. I would definitely recommend this office for your insurance needs."
"Thanks Amanda! Taking great care of our clients during a claim is a huge goal for us. Glad to have been there for you when you needed us!"
Patrick Crawford
March 31, 2023
"My family continues to be well taken care of by David and Michelle for 15+ years. We highly recommended them if you want an insurance agent(s) that feel like family. They are the BEST!"
"Patrick....appreciate the great review, but more importantly your loyalty over the years! We appreciate you and your family, and hope to continue taking great care of you for many years to come!"
Jim Mayercik
March 18, 2023
"Outstanding service! I was rear-ended by a moving truck… totaled my car. When the moving company delayed, David’s team jumped in and got things moving again, and resolved most of it in less than a week! Still have to get the moving company to pay State Farm back."
"Jim...thank you for the review and for trusting us with your insurance. We appreciate your loyalty and will keep working hard to maintain that trust!"
Briana Beeler
March 15, 2023
"The service, communication, and attention to detail provided by this office is unmatched! I had the pleasure of working with both David and Joy- they made the dreaded process of switching so easy for my family and I. I will be recommending this office to all of my friends and family. Thank you for all that you do! ⭐️⭐️⭐️⭐️⭐️"
"Briana - it's great to welcome you and your family to Tennessee! Thank you for your kind words."
Cory Alsip
March 14, 2023
"I highly recommend Curtis Carpenter and the entire David St. Charles Team. We decided to move all of our insurance under the State Farm umbrella. They made the transition simple. Our experience with them has been nothing but positive. 5 Stars!"
"Cory - appreciate you! Thank you for the great review!"
John Holland
March 3, 2023
"David St. Charles is a fantastic agent for State Farm Insurance. The customer service from Natalie, Joy, and the rest of the office is outstanding. Natalie really went above and beyond helping me navigate a recent auto claim."
"John, Our team truly appreciates that you took time from your day to recognize our efforts. Natalie is very good at what she does and works hard to get the best outcome possible for our clients. Thanks again!"